Play responsibly,
keep the fun within limits
tq99 believes gaming should be a healthy form of entertainment. With our tools and support, you can always stay in control.
Our Commitment
tq99 has always believed that online gaming is a form of entertainment — not a primary source of income. We want every player on our platform to have a safe, healthy, and enjoyable experience. To that end, we have put in place several protective measures that help you maintain complete control over your gaming.
Being a responsible player means setting a budget, sticking to time limits, and taking breaks when needed. Our team is here for you 24 hours a day, seven days a week. If you ever feel that gaming is affecting your life, contact us right away — we are ready to help you in Bengali.
Please note: playing at tq99 is only for people aged 21 and above. Do not allow minors to open an account or play games. If there are minors in your household, keep your device and account secure.
Our Protection Tools
Deposit Limit
Set in advance how much you want to deposit per day, per week, or per month. Once a limit is set, it can only be changed after a specified period, protecting you from spending more than planned on impulse.
Time-Out Feature
If you want to take a short break, activate the time-out — from 24 hours up to several weeks. During this period, no login or deposit will be possible on your account, helping you get the mental rest you need.
Self-Exclusion
If you feel you need a long-term break from gaming, choose the self-exclusion option. This will completely close your account for a set period.
Gaming History Review
You can view your play history, deposit amounts, and withdrawal records at any time. Understanding your own gaming patterns is the first step toward responsible play.
24/7 Bangla Support
tq99's support team is available 24 hours a day, seven days a week via live chat and email — in both Bengali and English. Never hesitate to share any concern.
Minor Protection
Age verification is mandatory to open an account at tq99. If any member of your household is a minor, use password protection on your device and never share your login details.
Warning Signs of a Problem
It is important to recognise when gaming is becoming a problem. If you notice the signs below, be cautious and seek help if needed.
- You are spending more than your budget and taking on debt to cover it.
- You keep playing in an attempt to win back money you have lost.
- You are taking time away from family or work to spend on gaming.
- You feel restless, irritable, or anxious when you are not playing.
- You are hiding your gaming habits from the people close to you.
- You have tried to stop gaming repeatedly but keep failing.
Immediate Steps
If you notice any of the signs above in yourself, take these steps right away.
- Contact tq99 live chat and request a time-out or self-exclusion.
- Share the problem with a family member or a trusted friend.
- Remove gaming apps or browser shortcuts from your device.
- Seek advice from a mental health professional.
- Monitor your deposit amounts on the bKash or Nagad app.
Tips for Healthy Gaming
Follow these simple habits for a fun and safe experience at tq99.
Set a fixed budget before each session and stop as soon as you reach that limit — do not chase the hope of winning.
Do not play for long stretches at a time. Take at least a 10-15 minute break every hour — have some tea, go for a walk, or have a conversation.
Play with a clear head. If you are angry, frustrated, or under stress, keep the game closed — decisions made in that state are rarely good ones.
Do not treat gaming as a source of income. It is entertainment — winning or losing from time to time is a normal part of it.
Only use money for deposits that you can afford to lose without it affecting your daily life.
Use tq99's deposit limit feature and let your family know about your gaming limits.
For ages 21 and above only
The minimum age to register an account and play at tq99 is 21. We verify age at the time of registration. Please keep your account details and password secure so that no minor in your household can gain access.
Need help? We're here
tq99 Support Team
If you have any concerns about your gaming experience, tq99's support team is always ready to help. Get an instant response via live chat — feel free to speak in Bengali.
Request a Time-Out or Self-Exclusion
If you want to take a break for a while, or want a long-term self-exclusion, let our support team know directly. We will quickly apply the necessary restrictions to your account.
While self-exclusion is active, no marketing messages will be sent and logging into the account will not be possible. To regain access after the period ends, contact our team.
Remember: seeking help is a sign of strength, not weakness.
Explore More
Enjoy tq99's various sections responsibly.